Privacy

Our website address is: http://spectank.co.za.

At Spectank (“we”, “our”, or “us”), we respect your privacy and are committed to protecting your personal information in accordance with the Protection of Personal Information Act, 4 of 2013 (POPIA).

This Privacy Policy explains what information we collect, how we use it, and your rights regarding your personal information when you visit our website.

Information We Collect

Depending on how you use our website, we may collect:

• Name and surname
• Email address
• Telephone number
• Company name
• Information submitted through contact or enquiry forms
• IP address
• Browser type and device information
• Website usage data collected through analytics services
• Any information you voluntarily provide when contacting us

How We Collect Information

We collect personal information when you:

• Complete a contact form
• Request a quotation
• Subscribe to marketing communications
• Contact us via email or telephone
• Leave comments on our website (if enabled)
• Browse our website using cookies and analytics technologies

How We Use Your Information

We use your information to:

• Respond to enquiries
• Provide quotations and requested services
• Improve our website and customer experience
• Send requested information
• Communicate with existing customers
• Comply with legal obligations
• Analyse website traffic and performance

We will only process your personal information where we have a lawful basis to do so under POPIA.

Comments

If comments are enabled on our website, we collect the information displayed in the comments form together with the visitor’s IP address and browser information to assist with spam detection.

If you use the Gravatar service, an anonymised version of your email address may be shared with Gravatar. Their Privacy Policy is available at https://automattic.com/privacy/.

Media

If you upload images to our website, we recommend removing embedded location data (EXIF GPS), as visitors may be able to extract this information from uploaded images.

Cookies

Our website uses cookies to improve your browsing experience.

Cookies may be used to:

• Remember your preferences
• Maintain login sessions
• Measure website traffic
• Improve website performance
• Analyse visitor behaviour

You can disable cookies through your browser settings, although certain website functionality may be affected.

Analytics

We use third-party analytics services, including Google Analytics, to understand how visitors use our website.

These services collect aggregated, anonymous usage information and do not identify you personally.

Embedded Content

Pages on this website may include embedded content such as videos, maps or social media feeds.

Embedded content behaves exactly as if you visited the third-party website directly and may collect data, use cookies and monitor your interaction according to their own privacy policies.

Who We Share Information With

We do not sell your personal information.

We may share information with trusted service providers who assist us with:

• Website hosting
• Website maintenance
• Analytics
• Spam prevention
• Email communication

These providers are required to protect your information and only process it on our behalf.

Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, loss, misuse, alteration or disclosure.

Although we take reasonable precautions, no internet transmission can be guaranteed to be completely secure.

How Long We Keep Information

We retain personal information only for as long as reasonably necessary to fulfil the purpose for which it was collected or to comply with legal, accounting or regulatory obligations.

Website comments may be retained indefinitely to assist with moderation.

Your Rights Under POPIA

Subject to applicable law, you have the right to:

• Request access to your personal information
• Request correction of inaccurate information
• Request deletion of personal information where appropriate
• Object to certain types of processing
• Withdraw consent where processing is based on consent
• Lodge a complaint with the Information Regulator of South Africa

Marketing Communications

Where you have consented to receive marketing communications, you may unsubscribe at any time by following the unsubscribe link included in our emails or by contacting us directly.

Third-Party Websites

Our website may contain links to third-party websites.

We are not responsible for the privacy practices or content of external websites.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Any changes will be published on this page together with the updated revision date.

Contact Us

If you have any questions about this Privacy Policy or the way your personal information is processed, please contact us using the details provided on our Contact page.

If you believe your rights under POPIA have been infringed, you may lodge a complaint with the Information Regulator (South Africa).

If there are any questions regarding this privacy policy, you may contact us using the information below.

www.spectank.co.za

8 Chilworth Rd, Founders View, Johannesburg,  1609